Speak English from day one, with a tutor who listens. If something isn't working — or you just want to tell us what to build next — write to us and a human answers.
Email kaan@maks-global.com. Please include your device model and iOS version — it usually saves a round trip.
We answer in English and Turkish.
Subscriptions are billed by Apple, so they're managed in your Apple account rather than inside Learniq: open Settings ▸ your name ▸ Subscriptions (or tap that link on your iPhone). Cancelling stops the next renewal; you keep access until the period you already paid for ends.
Open You ▸ Restore purchases. That re-checks your Apple account and restores an active subscription — useful on a new device, or after reinstalling. Make sure you're signed in with the same Apple Account you bought it on.
Speaking practice needs two permissions: microphone and speech recognition. Check iOS Settings ▸ Learniq and turn both on. A wired or Bluetooth headset with a quiet room helps the recogniser a lot.
Refunds are handled by Apple, not by us: reportaproblem.apple.com.
Delete the app. Your progress, streak and saved words live on your device, so removing Learniq removes them. There's no account to close — see the privacy policy.